Terms of Service

Using Mailloop

Mailloop is operated by Czar16. By using the service, you agree to these terms and acknowledge the Privacy Policy. Use a Google account you control and have authority to authorize. You are responsible for your recipients, message content, attachments, and compliance with applicable laws and Google’s policies. Contact czar16dev@proton.me for help.

Acceptable outreach

Use Mailloop for lawful, relevant, personalized outreach. Do not send spam, deceptive messages, phishing, malware, harassment, or unlawful content. Do not impersonate others, misuse contact information, evade limits, or attempt unauthorized access. You are responsible for honoring recipients’ requests not to be contacted. You must have the rights and legal basis needed to use the contact information and content you provide. Access may be restricted or suspended for abuse or security reasons. Suspension does not automatically cancel a subscription; manage or cancel it in Settings.

Approval, limits, and delivery

You approve campaigns in Compose. Each recipient receives their own email; batches do not use CC or BCC. Your workspace shows your plan's daily and monthly sending allowances, including queued reservations. Daily allowances reset at midnight UTC. Free monthly allowances reset on the first day of each UTC calendar month; Premium monthly allowances follow the verified subscription billing period. Unused emails do not roll over. Manually sent follow-up emails also consume allowances. Where plan limits are disabled, the legacy limit is 200 emails per rolling 24 hours.Send up to 10 recipients per campaign, within 200 emails per rolling 24 hours. Sends are normally spaced about 5 seconds apart; Gmail limits may extend waits. Google may deny delivery. Uncertain attempts retain their period's capacity and are never automatically sent again.

Google applies its own sending limits separately from your Mailloop allowance. Provider limits or service issues may pause queued work. Each email gets one sending attempt. Failed preparation or a definite Gmail rejection ends that email without another automatic attempt; confirmed non-delivery releases its reserved allowance. Revoked credentials or missing permission require you to reconnect Gmail; a workspace policy block may require your Google Workspace administrator’s help. Credential or policy pauses cancel remaining emails that have not begun delivery. Reconnecting does not restore cancelled emails, increase your allowance, or remove an account suspension. Request limits also apply to checkout, subscription management, campaign submission, imports, and exports.

Queued emails can be cancelled only before delivery begins. Actively sending and uncertain deliveries cannot be stopped or recalled. A successful Gmail API response does not guarantee arrival, inbox placement, a reply, or a job opportunity. Timings are estimates. Premium users use the Mark replied button manually; marking a reply stops reminders for that contact. Mailloop does not read your inbox or detect replies. SENT means Gmail accepted submission, not confirmed recipient delivery. Uncertain delivery stays Needs review. You can check Gmail Sent yourself; Mailloop offers no confirmation or resend control for uncertain sends. Premium follow-up reminders use 3, 7, or 14 elapsed days since sending unless you mark a reply. You decide whom to follow up with and approve each message. Reminders never automatically send messages.

Service limitations

The service depends on Google, hosting, storage, database, and background processing providers. It may be unavailable, delayed, changed, or discontinued. To the extent allowed by applicable law, it is provided as available without warranties of uninterrupted operation or guaranteed results. Czar16 is not responsible for indirect losses or missed opportunities arising from use of the service, to the extent permitted by law. These terms do not limit rights or liabilities that applicable law does not allow us to exclude.

Your data and ending use

You retain rights to your content and authorize the processing needed to provide the features you request. You can export your data, revoke Google access, or request account deletion in Settings. The request immediately disables access and cancels emails that have not begun delivery. Billing cancellation is attempted immediately. After a minimum 15-minute waiting period, the next daily cleanup run attempts Google authorization revocation and begins irreversible deletion of ordinary profile and content data and owned PDFs. The maximum target is 30 elapsed days from the original request, including requests already pending. Billing recovery does not delay ordinary-data cleanup. Database content cleanup proceeds even if storage deletion fails; remaining storage work is retried. Only identity and billing records narrowly necessary for cancellation recovery, preventing reactivation, reconciliation, or legal obligations may remain. Minimal recovery records remain until unfinished cleanup is resolved. Outages may delay a cleanup attempt; failures are retried in daily runs. The request cannot be undone, and you cannot sign in or create another Mailloop account with the same Google account while deletion is pending. Account deletion does not delete emails from Gmail or recipients’ inboxes. Download any data you need before requesting deletion.

Updates and questions

We may update these terms as the service changes and will identify the effective date on this page. For questions or to raise a concern, email czar16dev@proton.me.